All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.

We have eight main values that we uphold across the Standard Bank Group. We adhere to them in every sector and continue to seek improvements and innovation in the way we do business.

• Delivering to our stakeholders
• Respecting each other
• Growing our people
• Constantly raising the bar
• Being proactive
• Upholding the highest levels of integrity
• Working in teams
• Serving our clients

Our code of ethics forms the basis for all our business decisions and operations. We follow this decision-making paradigm in our service delivery, product development and client relations. This code serves as a beacon to follow and ensures that we remain true to our original purpose.

• Our code of ethics enables us to make faster decisions
• It ensures that we maintain the highest standards and remain a leader in the financial services industry

We drive growth.

In keeping with our purpose, and our obligations as a responsible financial services firm, SC Bank (Hong Kong) Ltd is committed to respecting the human rights of people involved in and impacted by our business. This statement aims to achieve a consistent approach to respecting human rights across the Group.

Technology has changed the way we live and work, and financial services are no different. The expectations our stakeholders have of us are changing radically and quickly, and our strategy needs to respond to these expectations. We are strengthening our digital capabilities and integrating our business to transform client experiences and to drive operational efficiency for a radically different world.

We have updated our strategic priorities to align to the operating environment and our strategic positioning to clarify what we need to do to deliver our purpose.